Documentation and Technical Writing
Technical documentation for business processes, manuals, design guides, installation instructions, specifications, reports, tender documents, etc. Specialising in engineering and technology sectors, especially telecoms/ IT.
The [documentation] was thorough and clearly written... David was very focused and his technical knowledge was extensive and very beneficial for our project. David’s professional approach and ability... more
User-friendly technical content that reaches your target readers getting the results you want.
Get the right information into the right people’s hands to get the work done right. Technical documentation needs to be easy to read and follow, so staff can effectively carry-out tasks and get the results you need for your organisation.
Profit
from your hard-earned know-how, satisfy customers, save time, and train easily
In the course of your business, you would have learned the best ways to do things, by trial and error, making mistakes, and continual adjustment. Don’t lose this valuable knowledge or waste time reinventing the wheel. Use your hard-earned know-how to satisfy customers with more consistent service and train staff in no time. Record it.
More on the payoff from good documentation
Out-sourcing your documentation can make it more user-friendly and take the pressure off your staff, or save the need to hold staff
Technical people often seem to lack motivation, skill, or time to produce documentation, but prefer to stick to research and decision-making etc.
An external writer can see issues and problems from an outside user's viewpoint, and so can write more user-friendly content. Internal technical people often take their expert knowledge for granted and may be unable to see outside that.
Outsourcing can save you the overheads of carrying internal staff, especially when workload is low.
Typical work undertaken:
- Business processes
- Manuals
- Design and installation guides
- Specifications and reports
- Tender documents
Specialty in engineering, technology, and ICT (telecommunications) sectors
With my previous professional engineering qualifications and experience I can quickly understand the complexities of these types of businesses with minimal explanation. I can then write relevant, accurate, and user-friendly content that gives readers exactly what they need to get the job done.
Let us do a small trial job for you before you commit to something bigger
We can do a small sample job for you initially, to satisfy you of the quality of our work, before you commit to a bigger job.
Portfolio and testimonials
See what I’ve done for other clients and what some clients have said